Terms & Conditions

Welcome to Sonya Table Wares. These Terms & Conditions explain the rules for using our website and purchasing our products. By accessing our website or placing an order, you agree to follow these terms. If you do not agree with any part of these Terms & Conditions, please do not use our website.

About Us

Sonya Table Wares is a manufacturer and supplier of household, hotelware, and catering products. We are committed to providing quality products and a smooth shopping experience for our customers.

Use of Our Website

By using our website, you agree to:

  • Use the website only for lawful purposes.
  • Provide accurate and complete information when placing an order or creating an account.
  • Keep your account information secure and confidential.
  • Not misuse, disrupt, or attempt to gain unauthorized access to our website or its systems.

We reserve the right to suspend or restrict access if we believe our website is being used improperly.

Product Information

We make every effort to display accurate product descriptions, specifications, dimensions, and images.

However:

  • Product colors may appear slightly different depending on your screen settings.
  • Product sizes and weights may have minor variations due to the manufacturing process.
  • Packaging may change from time to time without prior notice while maintaining the same product quality.

If you need additional product information before purchasing, please contact our team.

Pricing

All prices displayed on our website are listed in the applicable currency and may be updated without prior notice.

While we strive to ensure pricing accuracy, errors may occasionally occur. If an incorrect price is displayed, we reserve the right to cancel or update the order after informing you.

Applicable taxes and shipping charges, where required, will be shown during checkout.

Orders

After placing an order, you will receive an order confirmation.

Receiving an order confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order due to reasons such as:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment issues
  • Suspected fraudulent activity
  • Incomplete customer information

If an order is cancelled after payment has been received, the eligible amount will be refunded according to our Refund Policy.

Payments

We accept secure online payment methods available on our website.

Your payment information is processed through trusted payment partners. We do not store your complete debit card, credit card, or banking details on our servers.

Shipping

Orders are processed and dispatched according to our Shipping Policy.

Delivery times are estimates and may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances.

Returns and Refunds

Our Return & Refund Policy forms an important part of these Terms & Conditions.

Key points include:

  • Returns are accepted within 7 days from the date of delivery.
  • Damaged, defective, or incorrect products must be reported within 24 hours of delivery.
  • Returned products must be unused and in their original packaging.

Please refer to our Return & Refund Policy for complete details.

Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, icons, and design elements, is the property of Sonya Table Wares unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use any content without our prior written permission.

User Content

If you submit reviews, comments, images, or other content through our website, you confirm that:

  • The content is accurate and lawful.
  • It does not infringe on the rights of others.
  • It does not contain offensive, harmful, or misleading material.

We reserve the right to remove any content that violates these terms.

Limitation of Liability

We work hard to provide accurate information and reliable service. However, Sonya Table Wares shall not be responsible for any indirect, incidental, or consequential loss resulting from the use of our website or products, except where required by applicable law.

Our total liability, where applicable, will not exceed the amount paid for the product in question.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse the content, services, or privacy practices of those websites and are not responsible for their operation.

Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of your information as described in that policy.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, or legal requirements.

Any updates will be posted on this page with a revised effective date. Continued use of our website after changes are published means you accept the updated Terms & Conditions.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of this website or the purchase of our products will be subject to the jurisdiction of the appropriate courts in India.

Contact Us

If you have any questions about these Terms & Conditions, please contact us.

Sonya Table Wares

Address: Village Mohammadpur Bastaur Sambhal Road Moradabad UP, India 244001
Phone: (+91) 8279987182
Email: info@company.com

Business Hours: Monday to Saturday | 9:00 AM to 6:00 PM

Thank you for choosing Sonya Table Wares. We appreciate your trust and look forward to serving you with quality products and dependable service.